Workday

Workday is a cloud platform for finance and workforce planning, used by some operators for financial operations alongside HR. For ProPay, Workday is downstream of a decision already made, the system ProPay writes approved payment and invoice records into. Nothing reaches Workday until ProPay has validated the invoice against the authorization record that approved the work.

What ProPay sends to Workday

ProPay validates contractor and supplier invoices against the authorization decision that approved the repair or parts order, the same decision that carried a confidence level and a documented reason at the time it was made. Only invoices that pass that check reach Workday.

Every payment instruction ProPay sends to Workday traces back to a specific claim: a validated invoice, an authorization decision made at a known confidence level, and, where a homeowner was involved, the SMS conversation that confirmed the work was done.

That’s what Workday receives: a payment instruction with the underlying claim, invoice, and authorization already reconciled, not a raw invoice needing separate review.

How the Workday connection works

ProPay writes payment and invoice data into Workday through its API, aligned to your existing financial structure.

A Forward Deployed Engineer maps ProPay’s payment records to Workday’s chart of accounts and approval structure during deployment, so what lands in Workday fits how your finance team already reconciles spend.

What stays in Workday

Workday continues to own the actual disbursement, reconciliation, and financial reporting exactly as it does today. ProPay supplies validated payment instructions; Workday remains the system of record for the money itself.

Data handling and security

Payment data written into Workday comes from a company-specific ProPay instance, one client’s financial data is never accessible to another. ProPay is SOC 2 compliant, with both Type I and Type II audits complete.

Every payment ProPay sends to Workday is logged alongside the authorization decision and confidence level behind it, so any payment landing in Workday is traceable back to the claim that generated it.

Deploying the integration

A dedicated Forward Deployed Engineer sets up the Workday connection to match your chart of accounts and payment approval structure before any live payments flow through it.

Frequently asked questions about ProPay and Workday

Does ProPay execute payments directly, or does Workday still control disbursement?

Workday remains the system of record for actual disbursement and reconciliation; ProPay supplies validated payment instructions once its own authorization check has passed.

How does ProPay connect to Workday?

ProPay writes payment and invoice data into Workday through its API, aligned to your existing financial structure.

Can a payment reach Workday without authorization?

No. Every invoice is validated against the authorization record before it’s written to Workday, recommendations outside configured thresholds route to a person first.