Coupa
Spend management for procurement, invoicing, and supplier payments
ProPay integrates with Coupa to execute validated contractor and supplier payments. Coupa is spend management software covering procurement, invoicing, and supplier payments for larger organizations. ProPay writes payment instructions in only after an invoice passes authorization.
Coupa is spend management software covering procurement, invoicing, and supplier payments for larger organizations. For ProPay, Coupa is downstream of a decision already made, the system ProPay writes approved supplier and contractor payment records into. Nothing reaches Coupa until ProPay has validated the invoice against the authorization record that approved the work.
What ProPay sends to Coupa
ProPay validates contractor and supplier invoices against the authorization decision that approved the repair or parts order, the same decision that carried a confidence level and a documented reason at the time it was made. Only invoices that pass that check reach Coupa.
Every payment instruction ProPay sends to Coupa traces back to a specific claim: a validated invoice, an authorization decision made at a known confidence level, and, where a homeowner was involved, the SMS conversation that confirmed the work was done.
That’s what Coupa receives: a payment instruction with the underlying claim, invoice, and authorization already reconciled, not a raw invoice needing separate review.
How the Coupa connection works
ProPay writes invoice and payment data into Coupa through its API, aligned to your existing supplier and spend categories.
A Forward Deployed Engineer maps ProPay’s payment records to Coupa’s chart of accounts and approval structure during deployment, so what lands in Coupa fits how your finance team already reconciles spend.
What stays in Coupa
Coupa continues to own the actual disbursement, reconciliation, and financial reporting exactly as it does today. ProPay supplies validated payment instructions; Coupa remains the system of record for the money itself.
Data handling and security
Payment data written into Coupa comes from a company-specific ProPay instance, one client’s financial data is never accessible to another. ProPay is SOC 2 compliant, with both Type I and Type II audits complete.
Every payment ProPay sends to Coupa is logged alongside the authorization decision and confidence level behind it, so any payment landing in Coupa is traceable back to the claim that generated it.
Deploying the integration
A dedicated Forward Deployed Engineer sets up the Coupa connection to match your chart of accounts and payment approval structure before any live payments flow through it.
Frequently asked questions about ProPay and Coupa
Does ProPay execute payments directly, or does Coupa still control disbursement?
Coupa remains the system of record for actual disbursement and reconciliation; ProPay supplies validated payment instructions once its own authorization check has passed.
How does ProPay connect to Coupa?
ProPay writes invoice and payment data into Coupa through its API, aligned to your existing supplier and spend categories.
Can a payment reach Coupa without authorization?
No. Every invoice is validated against the authorization record before it’s written to Coupa, recommendations outside configured thresholds route to a person first.
